KAPEK® is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you from our website, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

Accountability and Governance

Providing the requested goods or services

If you order goods or services from KAPEK, KAPEK will use the Personal Data that you enter into the order form. The information you submit will usually consist of your name, email address, telephone number, company name and address, your job title and, if payment is to be made to KAPEK, credit card number or bank details. This information is only collected to process your order or to provide the requested goods or service. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information. This may also include conversation data that you may trigger via emails, or telephone calls.

Our use of cookies and other information gathering technologies

We do use cookies on the site to enhance your visit. If you do not wish to accept cookies, you can reject our cookies policy using the pop-up banner at the bottom of our website.

Cookies are small files which are stored on the user's computer. They are designed to enhance the user experience. It allows the server to tailor to the particular user, recognise you when you visit our website, to remember your preferences. Cookies will either originate on or be sent to the website you are currently viewing. These cookies are commonly used to store information, such as your preferences when visiting that site. Third-party cookies will either originate on or be sent to a website that is different from the one you are currently viewing.

We use tracking cookies using a third-party system, Sharpspring and use this system for marketing automation. The purpose for KAPEK using tracking cookies is to identify which pages the lead has been on our website. Cookies are set and used to track leads and potential prospects on our forms or tracking scripts. Further information on the personal information we store is stated below under ‘How KAPEK uses personal data based on consent’ section.

How we protect your information

Legitimate interests and lawful basis for processing data

Each of the use cases below constitutes a legitimate interest of KAPEK to process or use your Personal Data. Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed or until you object to KAPEK’s use of your Personal Data (where we have a legitimate interest in using your Personal Data), or until you withdraw your consent (where you consented to KAPEK using your Personal Data). However, where KAPEK is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for KAPEK to assert or defend against legal claims, KAPEK will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.

If you do not agree with our approach, you may object against us processing or use of your Personal Data as set out below.

How KAPEK uses personal data based on consent

Data subjects’ rights

You can at any time request from KAPEK, information about which Personal Data KAPEK processes about you and the correction or deletion of such Personal Data. KAPEK can delete your Personal Data only if there is no statutory obligation or prevailing right of KAPEK to retain it. If you request that KAPEK delete your Personal Data, you will not be able to continue to use any KAPEK service that requires KAPEK’s use of your Personal Data.

If KAPEK uses your Personal Data based on your consent or to perform a contract with you, you may further request from KAPEK a copy of the Personal Data that you have provided to KAPEK. In this case, please contact the email address below and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or another recipient.

If you believe that KAPEK is not processing your Personal Data in accordance with the requirements set out in our policy, you can at any time lodge a complaint with The Information Commissioner’s Office in which you live.

You can request from KAPEK that KAPEK restricts your Personal Data from any further processing in any of the following events:

Updating your details

Your consent

How to contact KAPEK®:

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an email to or call +442037866101

KAPEK, 4th Floor, i2 Office, 78 Cannon St, London, EC4N6HL. England.